Taking a Screen Shot From Your Computer

To take a screen shot of an error on your account, please complete the following steps:

In Windows

1. Press the "Print Screen" button.
2. Open Microsoft Paint. To do this, click Start > All Programs > Accessories > Paint.
3. Click inside the white part of the screen.
4. Go to the Edit menu and select Paste.
5. Click File > Save As.
6. In the box that pops up, change the "Save As" type to JPG.
7. After typing in a filename for your image, choose a location on your hard drive to save to, like the Desktop, and click "Save."

In Mac OS X

1. Simultaneously hold down the ⌘-Shift-4 keys.
2. Press the spacebar.
3. Click the open window that you wish to take a screen shot of. The screen shot should appear as a file on the desktop labeled "Picture 1."
   Please note that in Mac OS X 10.6, the file is "Screen shot [date] at [time]."